Conditions d’utilisation

Terms of sale

Last updated: 8 September 2026

Article 1 – Purpose and scope

These Terms of Sale ("Terms") govern all distance sales of products concluded between TF.MARKETING FZE LLC, a free zone company registered with the Ajman Free Zone Authority, Ajman, United Arab Emirates ("the Seller" or "we"), operating the online store SeikoMod Watch® ("the Site"), and any natural or legal person placing an order on the Site ("the Customer" or "you").

Any order implies unreserved acceptance of these Terms, which the Customer acknowledges having read before confirming the order. The Seller reserves the right to amend the Terms at any time; the applicable terms are those in force on the date of the order.

Article 2 – Products

The products offered are customised watches ("Seiko mod") hand-assembled from Seiko (or compatible) automatic movements and from genuine or third-party components (cases, dials, hands, bezels, bracelets). The watches are independent creations: they are not official Seiko products and are neither manufactured, distributed nor guaranteed by Seiko.

The essential characteristics of each product (movement, diameter, materials, water resistance, type of crystal) are described on the product page. Photographs are as faithful as possible but are not contractual: as each piece is assembled individually, slight differences (shade, alignment, reflections) may exist.

The stated water resistance corresponds to a theoretical resistance tested in the workshop; it is only guaranteed if the crowns are correctly screwed down and the gaskets are not altered. We advise against diving or prolonged exposure to salt or chlorinated water.

Article 3 – Prices

Prices are shown in the currency displayed on the Site, inclusive of all taxes where applicable. Delivery to France is free; any delivery costs to other destinations are shown before final confirmation of the order.

For deliveries outside the United Arab Emirates, customs duties, import taxes or clearance fees may be charged by the destination country. These charges are the sole responsibility of the Customer and are neither collected nor controlled by the Seller.

The Seller reserves the right to change its prices at any time, it being understood that the applicable price is the one displayed at the time the order is confirmed.

Article 4 – Ordering

The ordering process comprises the following steps: selecting products and adding them to the cart, checking the cart, entering contact details and the delivery address, choosing the delivery and payment method, accepting the Terms, then confirming the order. A confirmation email summarising the order is sent to the Customer.

The sale is only final once payment has been received. The Seller reserves the right to refuse or cancel any order in the event of a previous dispute with the Customer, suspected fraud, an obvious pricing error or product unavailability; in such cases, any sums paid are refunded in full.

Article 5 – Payment

Payment is made online, at the time of ordering, using the methods offered at checkout (Visa, Mastercard, American Express, Apple Pay, Google Pay or any other method displayed). Transactions are secure and processed by our payment provider; the Seller never has access to the Customer's full card details.

Article 6 – Delivery

Products are shipped to the address provided by the Customer when ordering. Delivery time to France is 8 to 12 working days from confirmation of the order (including preparation). Full details (carriers, areas served, tracking) are set out in our Shipping policy.

The Customer must check the condition of the parcel upon receipt and report any anomaly (damaged parcel, missing product) within 48 hours to nila.shopify@gmail.com, with supporting photographs.

Article 7 – Right of withdrawal and returns

The Customer has 30 days from receipt of the product to return an item without having to give a reason. The product must be returned intact: unworn, in its original condition, with its protective films, packaging and accessories. Return costs are borne by the Customer. Full details are set out in our Return & refund policy.

In accordance with the applicable rules, the right of withdrawal cannot be exercised for products made to the Customer's specifications or clearly personalised (watches assembled to order at the Customer's request, engravings).

Article 8 – Warranty

The watches come with a 12-month commercial warranty from the date of delivery, covering manufacturing defects of the movement and assembly defects. Excluded from the warranty are: normal wear (bracelet, crystal, scratches), damage resulting from impact, immersion not compliant with Article 2, opening of the case or intervention by a third party, as well as theft or loss.

This warranty applies without prejudice to the statutory warranties the Customer benefits from in their country of residence (in particular the legal guarantee of conformity and the guarantee against hidden defects for consumers in the European Union).

For any warranty claim, contact us at nila.shopify@gmail.com, attaching your order number and photographs of the defect observed.

Article 9 – Liability

The Seller cannot be held liable for non-performance or improper performance of the contract attributable to the Customer, to the unforeseeable and insurmountable act of a third party, or to force majeure. The Seller's liability is in any event limited to the amount of the order concerned.

Article 10 – Intellectual property

All elements of the Site are protected by intellectual property law. "Seiko" and the movement references are trademarks belonging to their respective owners, used for descriptive purposes only. SeikoMod Watch® is an independent brand with no connection to Seiko.

Article 11 – Personal data

Data collected when ordering is processed in accordance with our Privacy Policy.

Article 12 – Governing law and disputes

These Terms are governed by the laws of the United Arab Emirates. However, if the Customer is a consumer residing in the European Union, they benefit from the mandatory consumer-protection provisions of their country of residence. In the event of a dispute, the Customer is invited to contact our customer service first in order to seek an amicable solution. Consumers residing in the European Union may also use the European Commission's online dispute resolution platform: ec.europa.eu/consumers/odr.

Article 13 – Contact

TF.MARKETING FZE LLC – Ajman Free Zone, Ajman, United Arab Emirates
Email: nila.shopify@gmail.com – Contact form